Last Updated: [Insert Date]
Welcome to On Running Sales Store! These Terms and Conditions outline the rules and regulations for using our website (buytrailshoes.com) and purchasing our premium performance footwear.
By accessing this website and placing an order, you agree to these terms in full. If you disagree, please refrain from using our site.
1. Our Store & Target Audience
On Running Sales Store specializes in high-performance footwear for active individuals. Our products cater to:
- Athletes and fitness enthusiasts (trail runners, trainers, pickleball players)
- Outdoor adventurers and hikers
- Style-conscious consumers seeking lifestyle sneakers
- Families looking for quality kids’ footwear
- Comfort-seekers needing sandals and slides
Our store style reflects our commitment to performance, quality, and customer satisfaction with a clean, professional aesthetic that appeals to active lifestyles.
2. Product Characteristics
Our footwear is designed with:
- Premium materials for durability and comfort
- Performance-enhancing technology for specific activities
- Style-conscious designs that transition from activity to casual wear
- Rigorous quality control standards
3. User Obligations and Responsibilities
Account Information
When creating an account or making a purchase, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Promptly update any changes to your information
Prohibited Activities
You may not:
- Use our products for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Misrepresent your identity or the intended use of purchased products
- Resell our products without authorization
- Return products that don’t meet our return policy requirements
4. Product and Service Description
We strive for accurate product descriptions, images, and specifications. However:
- Minor variations in color may occur due to monitor settings
- We reserve the right to modify product designs without notice
- Inventory availability may change rapidly
5. Ordering and Payment Terms
Order Process
- Select your products and add to cart
- Proceed to checkout with accurate shipping information
- Choose your preferred shipping method
- Complete payment via our accepted methods (Visa, MasterCard, JCB, PayPal)
- Receive order confirmation via email
Payment Information
- All prices are in USD
- Your payment method will be charged upon order processing
- We use secure encryption for all transactions
- International customers may incur additional bank fees
Shipping Policy
We offer two shipping options:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after processing)
- Free Shipping: Orders over $50 via EMS (15-25 business days after processing)
Note: International customers are responsible for customs fees and import duties.
6. Returns and Exchanges
Eligibility
To qualify for return/exchange:
- Request must be made within 15 days of receipt
- Products must be unused with original tags and packaging
- Proof of purchase required
- Sandals/slides must show no signs of wear
Process
- Email [email protected] with your request
- Wait for approval and instructions (1-2 business days)
- Ship items to: 3507 Ford Street, Oakland, US 94612
- Include original receipt and reason for return
Note: Customers are responsible for return shipping costs unless item is defective.
Refunds
- Processed within 3-5 business days of receipt
- Issued to original payment method
- Original shipping fees are non-refundable
7. Intellectual Property
All content on buytrailshoes.com, including:
- Text, graphics, logos
- Product designs and technology
- Website layout and functionality
are property of On Running Sales Store or our licensors and protected by intellectual property laws.
8. Liability Limitations
On Running Sales Store shall not be liable for:
- Indirect, incidental, or consequential damages
- Product misuse or improper care
- Delays beyond our reasonable control (natural disasters, strikes, etc.)
- International customs delays or fees
Our total liability for any claim related to our products shall not exceed the purchase price paid.
9. General Provisions
Governing Law
These terms are governed by the laws of California, USA.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use constitutes acceptance.
Contact Information
For questions:
On Running Sales Store3507 Ford Street
Oakland, US 94612
Email: [email protected]
“Just as proper footwear transforms your movement, our terms ensure your experience with On Running Sales Store is built on trust, quality, and mutual respect.”
– The On Running Sales Store Team
